SMS & WhatsApp MarketingReach your customers instantly with direct messaging campaigns that drive immediate action and build personal connections through SMS and WhatsApp.
Direct Messaging
Connect with your audience through the channels they use most, delivering personalized messages that get read and drive action.
SMS Campaign Management
Bulk SMS campaigns with high deliverability and instant reach to your customers
WhatsApp Business API
Official WhatsApp Business integration for professional messaging at scale
Automated Messaging
Smart automation workflows triggered by customer behavior and actions
Customer Segmentation
Target the right message to the right audience with advanced segmentation
Campaign Scheduling
Time your messages perfectly with intelligent scheduling and optimization
Analytics & Insights
Comprehensive reporting on message performance and customer engagement
SMS vs WhatsApp
Choose the right messaging platform for your business goals. Compare features, benefits, and use cases.
SMS Marketing
Traditional text messaging with universal reach and instant delivery
Key Features
✓ Advantages
⚠ Considerations
Best For:
Time-sensitive alerts, promotions, appointment reminders, OTP verification
Use Cases:
WhatsApp Business
Rich messaging platform with multimedia support and two-way conversations
Key Features
✓ Advantages
⚠ Considerations
Best For:
Customer support, product showcases, relationship building, consultations
Use Cases:
Detailed Feature Comparison
| Feature | SMS | |
|---|---|---|
| Device Compatibility | All mobile phones | Smartphones only |
| Internet Required | No | Yes |
| Character Limit | 160 characters | 4,096 characters |
| Media Support | Text only | Images, videos, documents |
| Two-way Communication | Limited | Full conversation |
| Delivery Confirmation | Basic | Read receipts |
| Cost per Message | $0.01-0.05 | $0.05-0.25 |
| Open Rate | 98% | 70% |
| Global Reach | Universal | 2B+ users |
| Business Features | Basic | Advanced (catalog, payments) |
| Automation | Simple | Chatbots & AI |
| Group Messaging | Broadcast lists | Groups & broadcasts |
Not Sure Which Platform to Choose?
E-commerce Store
SMS for order updates, WhatsApp for customer support
Service Business
Rich conversations for consultations and support
Healthcare/Finance
Universal reach for critical notifications
Let's ConnectReady to Start Your Project?
Get in touch with our team to discuss your project and discover how we can help transform your digital presence.